Salary: £46,496

London Weighting: £49,973

Location: Hybrid working – 2 days in the Stratford office and homeworking is also an option

About Mind:

Mind is a mental health charity that exists to ensure no one has to face a mental health problem alone. They provide advice and support to empower anyone experiencing a mental health problem. Mind campaign to improve services, raise awareness and promote understanding.

Mind’s 2021-24 strategy sets the direction for their work for the long-term, and specific ambitions for the next three years. Minds strategic development priority areas are:

• Becoming a truly anti-racist organisation

• Supporting young people – with a focus on trauma

• Fighting for the mental health of people in poverty

Mind won't give up until everyone experiencing a mental health problem gets support and respect.

Purpose and Scope for the Retention Fundraising Manager role at Mind

The Retention Fundraising Manager with will work closely with Mind's Insight Team, Acquisition Manager and external agencies, to understand the audiences supporting Mind, what they would like and how best to collaborate to retain supporters/donors.

The Retention Fundraising Manager will ensure Mind's supporters receive an excellent experience - sharing the impact of their support, and inspiring donors to continue supporting Mind and engaging with other offerings across the organisation to maximise the value of their support and engage with others fundraising products.

We would like to hear from you if you have the following:

• An understanding of the fundraising sector and a track record of projecting income.
• Experience managing agencies and suppliers and ensuring all Compliance and Health and Safety requirements are adhered to.
• Organisational skills with an ability to manage and take responsibility for own workload, as well as coordinating the efficient working of a high-performing team.
• Experience in strategy development and using innovative techniques to develop and implement strategies.
• The ability to quickly establish personal credibility and to develop and maintain effective relationships with organisations and individuals with differing perspectives and agendas.
• Meeting financial targets with management experience in setting, monitoring and reforecasting budgets.

Mind’s Commitment

Mind is committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, and recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

How to apply:

A full candidate pack and details on how to apply can be accessed via this link: Fundraising Manager (Retention) – Individual Giving

To apply, you will need to submit a CV and a supporting statement.

Your statement should be up to 2 pages long (no more than 900 words), answering the following questions:

1. What is your motivation to work for Mind and what attracts you to this role specifically?

2. From what you know about the opportunity, what skills and experience would you bring that will enable you to be successful in this role?

3. Can you talk about your experience in using insight to implement change to a programme/activity to improve results and supporter (or customer) experience?

Accessibility and Adjustments:

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible

If you would like to discuss any specific requirements, please get in touch with joanna@diversifying.com. 

Closing Date: Sunday11th September at 23.59hrs